Who We Are
Rileys Solicitors is a trading name of Rileys Legal Limited (Companies House No. 11897944), registered in England & Wales. Registered office: Unit 1, Rose Hill Works, Nelson Street Bolton, BL3 2RW.
We are authorised and regulated by the Solicitors Regulation Authority. We are the data controller of the personal data we hold about you.
What Information We Collect
We may collect and process the following types of personal data:
- Identity data — name, date of birth
- Contact data — address, email address, telephone numbers
- Case data — details of your personal injury claim, medical information relevant to your case
- Financial data — bank account and payment details where necessary
- Technical data — IP address, browser type, pages visited (via cookies)
How We Use Your Information
We use your personal data for the following purposes:
- To provide legal services and manage your claim
- To communicate with you about your case
- To comply with our legal and regulatory obligations
- To improve our website and services
- To process payments and manage our accounts
Who We Share It With
We may share your personal data with:
- Medical experts and other professionals instructed in your case
- Opposing parties' legal representatives where necessary
- Courts, tribunals and regulatory bodies as required by law
- Our IT service providers and professional advisors
We do not sell your personal data to third parties.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Correct inaccurate personal data
- Request erasure of your personal data
- Object to or restrict processing of your data
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us at enquiries@rileyssolicitors.co.uk.
Contact & Complaints
If you have any questions about this policy or wish to make a complaint about how we handle your data, contact us at enquiries@rileyssolicitors.co.uk or write to us at our registered office.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.